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REdi 4.0 Info & Service

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REdi 4.0 LEGAL TERMS OF SERVICE

Richardson Electronics Ltd. and/or its subsidiaries (“RELL”) supply REdi 4.0 to users of certain laser machines as specified in the REdi 4.0 User Manual (“Customers”) according to the following Terms of Service (the “Terms”):

Definition:

REdi 4.0 is a system developed by RELL that consists of:

  • A hardware device that contains a mobile SIM card, ANTENNA, POWER SUPPLY and CABLES (collectively the “EQUIPMENT”) and connects to an output port of the generator controller of certain laser machines as specified in the REdi 4.0 User Manual. REdi 4.0 will monitor parameters at certain intervals and transmit data to a secure central database managed by RELL. No data is transmitted back to the Customer’s machine via REdi 4.0.

  • Software (the “SOFTWARE”) that analyzes the data received over time and generates alerts and alarms that can be viewed remotely with proper access credentials, or emailed to the Customer.

Ownership and Use

RELL retains all intellectual property rights and full and complete title in the EQUIPMENT and SOFTWARE provided to Customer.  The EQUIPMENT and SOFTWARE are supplied to be used by Customer according to the Terms herein.

Term and Termination

These Terms will remain in full force and effect so long as Customer continues to access or use the EQUIPMENT, or until terminated in accordance with the provisions of these Terms.  At any time, RELL may (i) suspend or terminate Customer’s rights to access or use the EQUIPMENT and SOFTWARE, or (ii) terminate these Terms with respect to Customer if RELL in good faith believes that CUSTOMER has used the EQUIPMENT in violation of these Terms, including any incorporated guidelines, terms or rules. 

Customer Responsibilities

Customer agrees to comply with the following responsibilities:

  1. Follow all directions for installation, use, maintenance and support provided in the REdi 4.0 User Manual.

  2. The SIM Card included shall not be removed or used for any other purposes.

  3. The EQUIPMENT shall be only powered with the provided REdi 4.0 POWER SUPPLY.

  4. The EQUIPMENT –with the exception of the ANTENNA- shall be installed only within the cabinet, and not placed on the cabinet’s exterior.

  5. The ANTENNA shall be placed on the exterior of the control cabinet to maximize reception, as described in the installation instructions provided with the EQUIPMENT.

  6. Report to RELL any damage that occurs to the EQUIPMENT; a charge to replace any damaged REdi 4.0 EQUIPMENT may occur.

  7. The EQUIPMENT shall remain connected to the service port power socket

  8. The serial cable shall remain connected to the LS3 controller

  9. Notify RELL if CUSTOMER chooses not to use the laser system for an extended period of time (2 months or longer).

  10. Return all REdi 4.0 EQUIPMENT to RELL in an undamaged condition, subject only to reasonable wear and tear, if CUSTOMER chooses to discontinue use of the EQUIPMENT. Failure to return any EQUIPMENT to RELL within 30 days as instructed by RELL or returning any EQUIPMENT in a damaged condition (subject only to reasonable wear and tear) may result in the imposition of fees that may be substantial.

  11. REdi 4.0 may be transferred to a different system owned by the CUSTOMER.The CUSTOMER must notify RELL before the transfer occurs and provide the new machine’s details.

  12. CUSTOMER agrees not to license, sell, rent, lease, assign, distribute or otherwise transfer any EQUIPMENT or the SOFTWARE to another party.The EQUIPMENT remains the responsibility of the CUSTOMER until returned to RELL.CUSTOMER will be charged a replacement fee for failure to return any EQUIPMENT to RELL upon termination of use or service.

  13. REdi 4.0 may not be included as part of the sale of a laser machine to another party. In the event CUSTOMER sells a machine to which EQUIPMENT is connected, EQUIPMENT must be removed from the machine and either used on another machine of the current CUSTOMER or returned to RELL to avoid a replacement fee.

  14. In order for the monitoring and alarms to work correctly in REdi 4.0 system, it is critical that the RF generator type entered in the system is the same as the RF generator type to which the EQUIPMENT is connected.

  15. CUSTOMER shall inform RELL if there is no mobile signal in the area where the laser machine using the EQUIPMENT is located. CUSTOMER acknowledges and agrees that the REdi 4.0 system may not work correctly if there is no mobile signal in the area where the laser machine using the EQUIPMENT is located and that RELL is not responsible for any damages allegedly caused by any lapse or failure in mobile signal.

  16. Ensure the calibration of the RF generator in the CUSTOMER’S laser system is maintained within factory specifications.

  17. RELL provides the REdi 4.0 device and service according to the Terms, including charges specified at time of order or renewal of service.

  18. CUSTOMER acknowledges that the use of REdi 4.0 does not guarantee the performance of the CUSTOMER’S laser machine nor does it prevent any failure.

  19. CUSTOMER represents and warrants that its use of the EQUIPMENT does not violate any U.S. or other applicable law or regulation.

  20. CUSTOMER acknowledges that the EQUIPMENT may be interfaced to one or more third-party products and services.CUSTOMER acknowledges and agrees that RELL makes no representation or warranty about the safety of any third-party products and services. Accordingly, RELL is not responsible for CUSTOMER’S use of any third-party products or services or any personal injury, death, property damage or other harm or losses arising from or relating to CUSTOMER’S use of any third-party products or services.CUSTOMER further acknowledges and agrees that third-party product vendors and service providers may not have any warranty obligations or that any such warranty obligations may not apply with respect to any third-party product or service that is interfaced with the EQUIPMENT. CUSTOMER should contact the third party with any questions about their third-party products and services.

RELL’s Obligations

Subject to the Terms, RELL’s obligations under this agreement are limited to the following:

  • Replace or repair any damaged REdi 4.0 EQUIPMENT considered by RELL to be defective, unless such replacement or repair is made necessary due to CUSTOMER’S abuse, intentional damage or negligence misuse of the EQUIPMENT.

  • Contact the customer if any measured parameter is outside nominal levels or data suggests that a tube is nearing its end of life.

  • Provide CUSTOMER reasonable support (as determined by RELL in its discretion) for using the REdi 4.0 system.

  • Maintain the data collected by the REdi 4.0 system taking all reasonable and practical steps to ensure the data is secure according to RELL’s privacy policy. RELL shall use reasonable efforts to ensure that no personal information related to the CUSTOMER obtained through REdi 4.0 will be shared with third parties without CUSTOMER’S consent. The data collected with REdi 4.0 is owned by RELL and may be used for statistical analysis.

     

RELL is not responsible for:

  • The integrity of the cellular phone network.The system relies on a suitable signal reaching the REdi 4.0 EQUIPMENT

  • Securing a mobile phone connection required to use the REdi 4.0 device.

  • The integrity of the CUSTOMER’S laser system or any other equipment.

  • Unintentional EMI interference with other systems.

  • EM radiation damage to personnel, visitors, etc.The REdi 4.0 uses standard mobile phone technology and has the same inherent risks to health.

  • Malicious attacks on the REdi 4.0 website.

  • Customers not being able access the REdi 4.0 web portal due to Internet connectivity issues.

  • Third parties or their products and services. RELL hereby disclaims and CUSTOMER hereby discharges, waives and releases RELL from any past, present and future claims, liabilities and damages, known or unknown, arising out of or relating to CUSTOMER’S interactions with such third parties and their products and services.

END USER EXPORT COMPLIANCE ACKNOWLDEGEMENT

  • Customer agrees to comply strictly with all international trade regulations and acknowledges that it has the responsibility to obtain licenses to export, re-export, or import products acquired from Richardson Electronics, Ltd. Customer agrees that it will not export or re-export products acquired from Richardson Electronics, Ltd. (i) into, or to a national or resident of Cuba, Iran, North Korea, Sudan, Syria, or any country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nations or the U.S. Commerce Department's Table of Denial Orders.  For more information see: http://www.bis.doc.gov/complianceandenforcement/liststocheck.htm

  • Customer will not sell, transfer, export or re-export any products acquired from Richardson Electronics for use in activities which involve the development, production, use or stockpiling of nuclear, chemical, or biological weapons or missiles (including unmanned air vehicles), nor use such products in any facilities which engage in activities relating to such weapons or technology.

 

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